Reviews and Customer Stories
With more than 600 A+ ratings on reliable review sites like Angie’s List, the Better Business Bureau, Google, Houzz, and even Facebook, it’s clear we stand apart from as the best roofing, siding and window company in Rhode Island and Massachusetts. Read on for a small selection of our customer reviews and stories.
I can’t say enough good things about the Marshalls. They’re RI’s best and most trusted roofing, siding, and window company, hands-down. Bottom line, they’re the people my family and I trust with our homes.— Matt Allen of WPRO
Dennis SmithPortsmouth, RI
If you don’t choose Marshall, you’re making a tragic mistake. And I’ve had a lot of contractors over the years. Marshall’s price is right and the quality is second to none. They stand behind their product and their contractors. I would recommend their company to perform any construction project.
Lynn SevignyRiverside, RI
In one day, after the best of 3 estimates within a month’s time, I now have an updated, smart-looking roof. It is warmer, upstairs and throughout house. Marshall even put up the chimney screen, after the job was well over, that I misplaced at the time. Very personable, and a very neat cleanup.
Tom ShawRiverside, RI
GREAT COMPANY!!! I am very skeptical of contractors as most of the ones I’ve used in the past I’ve had issues with (showing up late, rescheduling, quality issues, etc). Marshall Building & Remodeling has renewed my faith in dealing with contractors!!! They sent Joe to review the windows I needed. He showed up exactly on time, went over Marshall’s history, took some quick measurements, gave me a price and different payment options. He was friendly and not a “pushy salesman” (was expecting “sign right now and we’ll take off ‘X’ amount” as other companies do). Honestly this sold me on Marshall. The next guy came to do final measurements- he too was right on time, friendly and quick. The installer & windows showed up on time on the scheduled day. He cleaned up everything at the end of the day. Again, GREAT company to deal with. You can’t go wrong with Marshall!!!
Candace IsherwoodNorth Dartmouth, MA
I had all of the windows in my home replaced earlier this year and installed by Marshalls. I couldn’t be happier with the result. They were courteous, on time and knew their stuff. The install was fast. I couldn’t tell they had been there when finished, cleanup was fantastic. Dave spent some time with me going over not just window selection but also patiently answered all of my numerous questions. I don’t hesitate in recommending this company to anyone in need of new, quality windows, I’d do it all over again with this company.
Scott FerlandWarwick, RI
Marshall did our roof, doors, siding and gutters. Could not be happier with the work that they did. Each crew was very professional, hardworking and did a great job cleaning up after the project was complete. They did not ask for any money up front and did not ask for a cent until we were completely satisfied with the work. And the work is warrantied for 15 years.
Kim GreeneFoxboro, MA
The siding and window work done at our home, turned out beautiful. It was a very large job for my husband and I to consider having done, from the start, but we are pleased we did. The new windows will certainly help with our heat costs and the new siding is not only a face lift for the house, but a needed upgrade to the exterior. The team was accommodating, hardworking, polite, kept work area clean at end of day and worked quality with speed on the project.
Richard PearsonCumberland, RI
The entire experience with Marshall was top notch! From the initial meeting, to measurements and then the install everything was done in a personable and professional matter. The windows look great and we’re installed in a very timely fashion. I can’t recommend them enough!
Art BouchardAttleboro, MA
Before selecting Marshall, I obtained a number of estimates from national competitors as well as some local building supply outlets. Marshall was almost half the price of their competition. Additionally, the triple-pane windows we purchased were at a lower cost than was quoted from other contractors for double-pane units manufactured by the same window company. The Marshalls definitely try to get the best prices for their customers.
Julie WalshWarwick, RI
We had Marshall put siding, 2 new windows and 2 storm doors on our house last week. The crew of 4 showed up before 7 and worked until 5:30 everyday. I was so impressed with the work crew! They worked so well together, were pleasant, respectful and incredibly neat. They went above and beyond to make my house look great. Including cleaning the gutters, awning, ordering new downspouts and replaced the moulding around my new window. This process with Marshall has been seamless from our first conversation with Adam. They even started within the estimated time frame. Five days later my house looks amazing! If you want your house done correctly you need to hire Marshall!
WPRO’s Matt AllenWarren, RI
My parents were blown away that they didn’t have to put any money down for their vinyl siding job. Years later, I’m blown away by how beautiful it still looks!
Chris and Christine PimentalPortsmouth, RI
Can’t say enough positive things about our experience with Marshall Building and Remodeling.! We have now used them for siding, gutters, windows, and now roofing. They are always so prompt to respond, and then start when they have promised. All of their “worker bees” are polite and such hard workers! They never stopped! We will be happy to recommend them without hesitation!
Bob HehlPortsmouth, RI
As a former U.S. Army officer, had I had to provide an evaluation of work performance, superlatives such as Attention to detail; No-nonsense approach; Prompt and timely work schedule; Positive attitude; and Master craftsmen would all have been part of the evaluation. The vinyl siding job done by Marshall set a new standard for quality, excellence, and return value for my money.
Rebecca GibbonsBerkley, MA
Had a great experience with Marshall building & Remodeling. From the first meeting with TJ to the final product they were very thorough. I guess the best recommendation I could give is that I would use them again, a lot of contractors you can’t say that about.
Cory PellegrenProvidence, RI
We used Marshall to give our 1910’s two-story single family house on the East Side of Providence a facelift and could not be happier with the end result. We had all new windows and doors installed, new siding on the house, and rebuilt some of our existing back deck – and all look fantastic. From Joe who first came to the house for an estimate and scope of work, to all of the installers, Taylor who was the project manager and everyone in between was truly a pleasure to work with. Everyone was very easy to communicate with, and took in ideas that we had as well as gave great input on what they think would look best for our house. The crew was there right on time every day, very nice, and cleaned up well every day. Every time we come home now it is like coming home to a new house. Our neighbors compliment how nice the house looks all the time too. Thank you for everything, and look forward to using Marshall again!
Steve JeromeTiverton, RI
From the time TJ came out to give me the estimate till the job was done Jeff let me know what was happening every step of the way the roof and all trim work looks awesome my garage has not looked like that in fifteen years. It was nice to deal with a very professional team I can’t thank you enough.
Dave IacovelliCharlestown, RI
If anyone who wants to hire a contractor who answers or returns calls Marshall B&R is the one… My wife and I couldn’t be happier… I would highly recommend Marshall B&R!
John & Liz DeLeoDartmouth, MA
David, thank you and your company for one of the most qualitative and professional construction projects ever completed in my lifetime. From the day I met you, I had an inclination that you were different than any other contractor I had ever worked with in my past. You presented a level of confidence that became a reality once we started on our roof. Your constant follow-up to detail and suggestions had made our residence one of the most attractive homes in our neighborhood. The roof is a perfect match to the quality vinyl siding we selected. The overall performance was first class, from the daily cleaning up to the last finished nail that was set on our beautiful bay window. We would be proud if you use this memo as a reference to the best contractor we ever dealt with and the quality of work that was completed.
Luisa ManchesterSomerset, MA
I am over the moon happy with the outcome of my house transformation. My neighbor stated Marshall has brought the dignity back to my old 1890 home.
Christina PolverinoRiverside, RI
We recently had all new replacement windows installed by Marshall Building. We are extremely satisfied with their service, the new windows and the professionalism shown by the entire company. John Marshall came out originally to price the job. He is definitely the reason we went with Marshall Building for this job. He was so courteous, friendly, knowledgeable and easy to work with. He was patient and willing to work with us. This made a huge difference and made the whole process seamless and stress free! Thank you, John and the entire team at Marshall Building & Remodeling. We love our new windows, such a difference! You guys are great!!
Michael LollioRiverside, RI
These guys are amazing I would recommend them hands down, great to work with they get back to you promptly and do really care about there work and reputation. I contacted several similar company’s but they were no match compared to Marshall very professional,friendly,prompt,and great knowledge. The guys are working on my house now and me and my wife are blown away everyday when we come home and see something else done.
Victor IannittiCranston, RI
From the initial consult with Dave Marshall to the contractor Bob H, it was one of the best home improvement project experiences we have ever had. When Dave left our consult me and my wife knew this was the company to choose. Marshall Building was not the cheapest quote, nor the highest but after talking with Dave you knew exactly what you are getting. They are true to there word, not a penny was exchanged until job was completely satisfied by the customer. The work was top notch, would recommend to anyone.
Tony MonizMiddletown, RI
I had all the windows and the front door and sliding door replaced in my house from Andy and Bob and Sean and his crew did an amazing job. I would recommend them to anyone. Top notch work. Very clean and professional. I would hire them again in a heart beat. Extremely satisfied.
Dan MeleleuCumberland, RI
The most professional, service oriented group I have ever met. New Roof, and siding repair work accomplished on time, on budget, and better than promised. Highly recommend.
Tara DuelferNewport, RI
Marshall Building & Remodeling was a pleasure to work with. Everyone I spoke to and came in contact with was genuine, polite and professional…Dave S, especially made the entire process easy and streamlined. My roof looks AMAZING! Thank you Dave S and the team at Marshall! You’re the best!
Malerie EmswilerCumberland, RI
After researching and receiving quotes from several companies, we chose to go with Marshall for our replacement of 26 windows and 1 door. In short, we were very impressed and would recommend them to anyone. Even our painter noted that the way the windows looked (even before the trim was painted) shows that the team who installed was detail-oriented and did the job right.
Anne SmithFairhaven, MA
Marshall Building and Remodeling is AMAZING! We have been postponing dealing with our roof for some time, but this spring it was obvious that it really needed to be done. We shopped around but it was Marshall who came to our house, took cool measurements via photograph, showed us all the different materials and explained the warranties clearly. Not only was theirs an excellent price it was just several weeks later that we had a spanking new roof – in a day! We are buttoned up tight against whatever nature brings us, and our property was left clean as a whistle. Thank you for an amazing service.
Jaqueline BreaultCentral Falls, RI
What a fantastic job from the Marshall Building & Remodeling Company! This is a great team of dedicated and professional workers. They finished the job with the lawn and gardens completely free of debris. The new roof gave this old house a new life of security and beauty.
Sam CrooksRehoboth, MA
Marshall provided a fair price for the work that was performed, met the time commitments they provided both during the estimate and the installation (they never wasted my time), performed an incredibly good job (I watched), and did an outstanding job cleaning up the property after the work was completed, and they also did an excellent job communicating with me through the entire process.
Kristine DonobedianLincoln, RI
My deck replacement was top notch, from all of the pre decision research which John Marshall thoroughly prepared, to the construction which was timely completed and even the assistance I was given when I had to make a warranty claim on a product (not workmanship). Would highly recommend!
Ann McMahonNewport, RI
I could not be happier with my experience of purchasing windows for my home from Marshall Building and remodeling. It was worry free from start to finish. The windows themselves are beautiful and look even better than I had hoped inside and out. I also appreciate not having to pay upfront costs. Shawn and his team installed the windows quickly and took care of my home while they worked. Shawn also made sure I knew how to work the windows before he left. This is a class act. Everyone associated with them is professional and easy to work with. I would highly recommend doing business with them.
Bill NorthupJohnston, RI
Stop shopping and driving yourself nuts with quotes and mayhem, hire Marshalls and get ready for a PERFECT experience from start to finish. I had this company install a new roof and from the initial call, to a sales call with a comparable quote to on time install the job is perfect. I highly recommend this company. You will not be disappointed. Thanks Marshall’s crew.
Kim BerubeSwansea, MA
I have nothing but AMAZING things to say about Marshall Building and Remodeling!! Right from the initial call to the on-site consultation with John, to their awesome crew that did my siding right to the follow up call. Not to mention, my house is absolutely BEAUTIFUL!!! Thanks so much for your professionalism, timely manner that my home was finished and all around great experience with your company. HIGHLY recommended!!!
Katie SantosEast Providence, RI
From the beginning of working with Marshall, we never felt as though we were just another customer. We felt valued and important.
Ernest and Janet TrombettiCranston, RI
AMAZING COMPANY!!! From our first encounter with Jeff to our final encounter with Bill everything was exceptional. The men and woman that did the work – stripping and replacing our roof did a wonderful job in just one day. Our yard was cleaner when they left than before they arrived. The price was right on spot. Their office staff were very helpful when we had questions. We are totally thrilled with our new roof and would recommend them to anyone – we have a sign in our front yard to advertise their good work.
Jay MidwoodWarwick, RI
I am the 4th generation in my family to use Marshall Building & Remodeling. You will not find a more personable, knowledgeable and cost friendly professional group than the Marshall team.
Toni MottaCumberland, RI
Tom, your recommendations for materials, design and color were all top quality choices. Shawn and his crew did a beautiful job with the carpentry and attention to detail. You and everyone from your company (including your office manager, Judy) were a pleasure to work with and all were attentive to being sure that I was 100% satisfied.
Stacey CarvalhoRehoboth, MA
I couldn’t take another window salesperson. The major difference was with how Andy Marshall came to my home – friendly, energetic, as if he was stopping by to say ‘hello’ – professional with a charismatic way about his personality, listening and not overpowering the conversation.
Peter RadinBarrington, RI
Excellent company ! I had them replace windows on the entire house. The quality of the work was perfect and a very competitive price. The installer was extremely professional and super nice. I would recommend this company to everyone!!!