Reviews and Customer Stories
With more than 600 A+ ratings on reliable review sites like Angie’s List, the Better Business Bureau, Google, Houzz, and even Facebook, it’s clear we stand apart from as the best roofing, siding and window company in Rhode Island and Massachusetts. Read on for a small selection of our customer reviews and stories.
I can’t say enough good things about the Marshalls. They’re RI’s best and most trusted roofing, siding, and window company, hands-down. Bottom line, they’re the people my family and I trust with our homes.— Matt Allen of WPRO
Dennis SmithPortsmouth, RI
If you don’t choose Marshall, you’re making a tragic mistake. And I’ve had a lot of contractors over the years. Marshall’s price is right and the quality is second to none. They stand behind their product and their contractors. I would recommend their company to perform any construction project.
Kristine DonobedianLincoln, RI
My deck replacement was top notch, from all of the pre decision research which John Marshall thoroughly prepared, to the construction which was timely completed and even the assistance I was given when I had to make a warranty claim on a product (not workmanship). Would highly recommend!
Sam CrooksRehoboth, MA
Marshall provided a fair price for the work that was performed, met the time commitments they provided both during the estimate and the installation (they never wasted my time), performed an incredibly good job (I watched), and did an outstanding job cleaning up the property after the work was completed, and they also did an excellent job communicating with me through the entire process.
Toni MottaCumberland, RI
Tom, your recommendations for materials, design and color were all top quality choices. Shawn and his crew did a beautiful job with the carpentry and attention to detail. You and everyone from your company (including your office manager, Judy) were a pleasure to work with and all were attentive to being sure that I was 100% satisfied.
Stacey CarvalhoRehoboth, MA
I couldn’t take another window salesperson. The major difference was with how Andy Marshall came to my home – friendly, energetic, as if he was stopping by to say ‘hello’ – professional with a charismatic way about his personality, listening and not overpowering the conversation.
John & Liz DeLeoDartmouth, MA
David, thank you and your company for one of the most qualitative and professional construction projects ever completed in my lifetime. From the day I met you, I had an inclination that you were different than any other contractor I had ever worked with in my past. You presented a level of confidence that became a reality once we started on our roof. Your constant follow-up to detail and suggestions had made our residence one of the most attractive homes in our neighborhood. The roof is a perfect match to the quality vinyl siding we selected. The overall performance was first class, from the daily cleaning up to the last finished nail that was set on our beautiful bay window. We would be proud if you use this memo as a reference to the best contractor we ever dealt with and the quality of work that was completed.
Dave IacovelliCharlestown, RI
If anyone who wants to hire a contractor who answers or returns calls Marshall B&R is the one… My wife and I couldn’t be happier… I would highly recommend Marshall B&R!
Peter RadinBarrington, RI
Excellent company ! I had them replace windows on the entire house. The quality of the work was perfect and a very competitive price. The installer was extremely professional and super nice. I would recommend this company to everyone!!!
Art BouchardAttleboro, MA
Before selecting Marshall, I obtained a number of estimates from national competitors as well as some local building supply outlets. Marshall was almost half the price of their competition. Additionally, the triple-pane windows we purchased were at a lower cost than was quoted from other contractors for double-pane units manufactured by the same window company. The Marshalls definitely try to get the best prices for their customers.
Lynn SevignyRiverside, RI
In one day, after the best of 3 estimates within a month’s time, I now have an updated, smart-looking roof. It is warmer, upstairs and throughout house. Marshall even put up the chimney screen, after the job was well over, that I misplaced at the time. Very personable, and a very neat cleanup.
Candace IsherwoodNorth Dartmouth, MA
I had all of the windows in my home replaced earlier this year and installed by Marshalls. I couldn’t be happier with the result. They were courteous, on time and knew their stuff. The install was fast. I couldn’t tell they had been there when finished, cleanup was fantastic. Dave spent some time with me going over not just window selection but also patiently answered all of my numerous questions. I don’t hesitate in recommending this company to anyone in need of new, quality windows, I’d do it all over again with this company.
Jay MidwoodWarwick, RI
I am the 4th generation in my family to use Marshall Building & Remodeling. You will not find a more personable, knowledgeable and cost friendly professional group than the Marshall team.
Bob HehlPortsmouth, RI
As a former U.S. Army officer, had I had to provide an evaluation of work performance, superlatives such as Attention to detail; No-nonsense approach; Prompt and timely work schedule; Positive attitude; and Master craftsmen would all have been part of the evaluation. The vinyl siding job done by Marshall set a new standard for quality, excellence, and return value for my money.
Tony MonizMiddletown, RI
I had all the windows and the front door and sliding door replaced in my house from Andy and Bob and Sean and his crew did an amazing job. I would recommend them to anyone. Top notch work. Very clean and professional. I would hire them again in a heart beat. Extremely satisfied.
WPRO’s Matt AllenWarren, RI
My parents were blown away that they didn’t have to put any money down for their vinyl siding job. Years later, I’m blown away by how beautiful it still looks!
Richard PearsonCumberland, RI
The entire experience with Marshall was top notch! From the initial meeting, to measurements and then the install everything was done in a personable and professional matter. The windows look great and we’re installed in a very timely fashion. I can’t recommend them enough!
Katie SantosEast Providence, RI
From the beginning of working with Marshall, we never felt as though we were just another customer. We felt valued and important.
Michael LollioRiverside, RI
These guys are amazing I would recommend them hands down, great to work with they get back to you promptly and do really care about there work and reputation. I contacted several similar company’s but they were no match compared to Marshall very professional,friendly,prompt,and great knowledge. The guys are working on my house now and me and my wife are blown away everyday when we come home and see something else done.
Rebecca GibbonsBerkley, MA
Had a great experience with Marshall building & Remodeling. From the first meeting with TJ to the final product they were very thorough. I guess the best recommendation I could give is that I would use them again, a lot of contractors you can’t say that about.