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The standards that guide us

We don’t use high pressured sales tactics, gimmicks, or marked-up prices, as we do not try to “sell” our customers.

We pride ourselves on good, old-fashioned customer service and do everything in our power make our customers happy.

Our installers are factory and Marshall-trained craftspeople, who take pride in their work and stand a cut above the rest.

We don't collect any money from our customers, until our work is successfully completed - unheard of in our industry.

We want every homeowner to have access to our award-winning roofing, siding, and window installations. Our quick and easy payment plans make that possible.

From our initial consultation, to welcoming you aboard, to scheduling and finalizing your project - we provide updates and details along the way.

In an industry where the standard warranty is 1-2 years or less, we want you to know how confident we are in our work, so we back it for a full 15 years.

You're not dealing with a company that does ONLY roofing or siding or windows. On your home's exterior everything's interconnected and we know what works and what doesn't.

We've had an "A+" rating with the BBB since we started in 1983, plus the highest ratings on Angie's list and all over the web [and our reviews are from REAL customers].

And lastly, our customers are like family

Now, meet our family

Co-founder
Co-Founder
Other contractors say they're honest, but we really are, and our list of customers speaks for itself - from judges and chief justices to investigative reporters and local celebrities to many of your neighbors. They chose us because we do the best work at a fair price. And our team truly cares about your home. —Tom Marshall, co-founder
Andrew Marshall Since 1998

Andrew Marshall

With Marshall since 1998

I started working at Marshall’s twenty years ago and have enjoyed both my time in the field and my time in the office. As one of the second-generation owners here (along with my sister Anne), I have loved building and being part of this honest, hard-working, and fun-loving team. I have an amazing family, love snowboarding and fishing, and I’m hoping NASA is close to uncovering that missing 8th day of the week (which I’m fairly certain will be another Saturday).

Anne Marshall Since 2003

Anne Marshall

With Marshall since 2003

I’m one of two second-generation owners here, along with my brother Andy. I love building and leading a winning team and discovering new ways to make remodeling stress-free, and even fun for homeowners. I’m 1 part coach, 1 part executive, 2 parts class clown, and 3 parts rock climber. Too many parts?

Judy Bettencourt Since 2001

Judy Bettencourt

With Marshall since 2001

I am the sister to the original owners Tom & Dave, and one of the first people you will speak to when calling the office.  I have worked for the company for 16+ years and am knowledgeable in all aspects of our business. I especially love guiding homeowners on design and color options for their home exteriors. I reside in New Bedford with my husband Doug of 35 years we have one son, Ian.  In our spare time we enjoy vacationing at our home in Florida.

Jeff Ramos Since 1983

Jeff Ramos

With Marshall since 1983

I’m the construction supervisor here at Marshall Building & Remodeling. I have had an ongoing friendship and working relationship with the Marshall family since 1981. In my current position I oversee all of the different projects we do including roofing, siding, windows and decks.  I try to make sure that the home improvement process goes as smoothly as possible for all our customers. I do enjoy the challenge of solving problems and trying to find the best and most efficient methods to get a job done right.  I also enjoy talking with and helping our customers to get the end result they expect.  When I’m not working, my wife Jackie and I enjoy spending time with our grandchildren, as well as traveling and playing golf.  My winter hobby is designing and building custom furniture.  I am also very active with the ALS Association of RI and a member of their Board of Directors. Working for this family-run company over the years has given me the opportunity to treat people the way I would like to be treated when trying to get something important done.  I look forward to helping you with your project in the near future.

Taylor McMullen Since 2013

Taylor McMullen

With Marshall since 2013

As Siding Project Manager, I review, order, and oversee all siding-related projects, start-to-finish, paying attention to all the details and final touches. My goal is to make your project worry- and stress-free, not just improving the quality of your home, but the quality of life in it. Though I don’t share the Marshall name, I am part of the family as Co-Owner Andy Marshall’s brother-in-law, and I’m 100% Team Marshall at heart. I looking forward to working with you soon.

John Marshall Since 1983

John Marshall

With Marshall since 1983

I always found the time to help out my brothers Tom and Dave with their company.

Chelsea Marshall Since 2013

Chelsea Marshall

With Marshall since 2013

 

Chelsea’s bio here

Ross Marshall Since 2010

Ross Marshall

With Marshall since 2010

Ross’s bio here

TJ Johnson Since 2015

TJ Johnson

With Marshall since 2015

TJ bio here

Bill Mosher Since 2014

Bill Mosher

With Marshall since 2014

Joe Wahl Since 2017

Joe Wahl

With Marshall since 2017

Meghan McCaffery Since 2017

Meghan McCaffery

With Marshall since 2017

David Santos Since 2018

David Santos

With Marshall since 2018

Adam Park Since 2018

Adam Park

With Marshall since 2018

TeamMarshall

TeamMarshall are all the people who work together to create the most beautiful roofing, siding, and window installations in RI and MA. It’s our family, our staff, our crews, and most importantly, it’s you, our customers. Behind every flawless installation, behind every gorgeous home transformation, and behind the success of our company, is teamwork and TeamMarshall.

Certifications and Awards

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Roofing Certifications

CertainTeed Select Shingle Master, GAF Master Elite Roofing Contractor

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Siding Certifications

Mastic Elite Siding Contractor, CertainTeed 5-Star Contractor, Vinyl Siding/Polymer Shake and Restoration Millwork Trim Master Craftsmen, Vinyl Siding Institute Certified

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Window Certifications

Exclusive Harvey Elite Dealer, Harvey Building Products Installation Master

BBB
Angie's List Super Service Award, 2009-2017
BBB
CertainTeed's Recognition for Excellence
BBB
Mastic's Golden Hammer Award for Siding
BBB
CertainTeed's Outstanding Achievement Award
BBB
Harvey Building Products’ Commitment to Excellence
BBB
CertainTeed Living Spaces Select Contractor – of all the contractors in RI, we were the company that was hand-selected by CertainTeed for their 2014 Living Spaces Home Makeover project - a nationwide contest.
BBB
Providence Journal's Readers Choice Award, 2017, 2018
BBB
BBB's 35 years of continuous commitment to honesty, ethics, integrity and trust.

Our 15-year Workmanship Warranty

Why would we guarantee our work for 15 years, in an industry where 1-2 years or less is the standard? Here are 3 solid reasons:

  1. Experience

    After 35+ years and thousands of roofing, siding, and window installations throughout RI and MA, we’ve seen it all. We know what it takes to install roofing, siding, and windows that will stand the test of time, regardless of weather and environmental conditions.

  2. Confidence

    A workmanship warranty is the guarantee a contractor puts behind his or her own work. We can’t overstate the importance of this type of warranty. It is truly an indication of how confident a company is in the quality of their installation. At Marshall we offer a 15-year workmanship warranty because we are truly confident in the quality of our work and the talent of our team.

  3. Dedication to Quality

    We base the quality and durability of our work, not on the accepted standard, but on our own potential. We aim for the best possible installation with every home and because we want your roofing, siding, and windows to provide you with trouble-free comfort, energy-efficiency, and beauty for years to come.

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