Reviews and Customer Stories
With nearly 2,000 A+ ratings on reliable review sites like Angie’s List, the Better Business Bureau, Google, Houzz, and Facebook, it’s clear we stand apart as the best roofing, siding and window company in Rhode Island and Massachusetts. Read on for a small selection of our customer reviews and stories.
Francis Wambsgans
Fall River, MassachusettsGreat experience. They did exactly what they said they were going to do and completed the job in a timely manner. The staff, both in the field and in the office, were amazing to work with. I would most definitely recommend Marshall.
Francis Waterman
Warwick, Rhode IslandGreat experience. They did exactly what they said they were going to do and completed the job in a timely manner. The staff, both in the field and in the office, were amazing to work with. I would most definitely recommend Marshall.
Gail Norman
Newport, Rhode IslandIf we could give them a million stars that would not be enough. Marshall is by far the best company we have ever used. Impeccable reliability, and most importantly, they stand by their work.
Gail Newsom
Carver, MassachusettsIf we could give them a million stars, that would not be enough. Marshall is by far the best company we have ever used. Impeccable reliability, and most importantly, they stand by their work.
Gina Morrison
Exeter, Rhode IslandMarshall did everything promised and more for our project. Professional, polite staff in all aspects of the business. Beautiful work product and respectful business transactions. Highly recommended, our house looks like a million bucks!
Gina Morgan
Sandwich, MassachusettsMarshall did everything promised and more for our project. Professional, polite staff in all aspects of the business. Beautiful work product and respectful business transactions. Highly recommended, our house looks like a million bucks!
Victor Iannitti
Cranston, RIFrom the initial consult with Dave Marshall to the contractor Bob H, it was one of the best home improvement project experiences we have ever had. When Dave left our consult me and my wife knew this was the company to choose. Marshall Building was not the cheapest quote, nor the highest but after talking with Dave you knew exactly what you are getting. They are true to there word, not a penny was exchanged until job was completely satisfied by the customer. The work was top notch, would recommend to anyone.
Chris and Christine Pimental
Portsmouth, RICan’t say enough positive things about our experience with Marshall Building and Remodeling.! We have now used them for siding, gutters, windows, and now roofing. They are always so prompt to respond, and then start when they have promised. All of their “worker bees” are polite and such hard workers! They never stopped! We will be happy to recommend them without hesitation!
Ann McMahon
Newport, RII could not be happier with my experience of purchasing windows for my home from Marshall Building and remodeling. It was worry free from start to finish. The windows themselves are beautiful and look even better than I had hoped inside and out. I also appreciate not having to pay upfront costs. Shawn and his team installed the windows quickly and took care of my home while they worked. Shawn also made sure I knew how to work the windows before he left. This is a class act. Everyone associated with them is professional and easy to work with. I would highly recommend doing business with them.
Cory Pellegren
Providence, RIWe used Marshall to give our 1910’s two-story single family house on the East Side of Providence a facelift and could not be happier with the end result. We had all new windows and doors installed, new siding on the house, and rebuilt some of our existing back deck – and all look fantastic. From Joe who first came to the house for an estimate and scope of work, to all of the installers, Taylor who was the project manager and everyone in between was truly a pleasure to work with. Everyone was very easy to communicate with, and took in ideas that we had as well as gave great input on what they think would look best for our house. The crew was there right on time every day, very nice, and cleaned up well every day. Every time we come home now it is like coming home to a new house. Our neighbors compliment how nice the house looks all the time too. Thank you for everything, and look forward to using Marshall again!
Tara Duelfer
Newport, RIMarshall Building & Remodeling was a pleasure to work with. Everyone I spoke to and came in contact with was genuine, polite and professional…Dave S, especially made the entire process easy and streamlined. My roof looks AMAZING! Thank you Dave S and the team at Marshall! You’re the best!
Tom Shaw
Riverside, RIGREAT COMPANY!!! I am very skeptical of contractors as most of the ones I’ve used in the past I’ve had issues with (showing up late, rescheduling, quality issues, etc). Marshall Building & Remodeling has renewed my faith in dealing with contractors!!! They sent Joe to review the windows I needed. He showed up exactly on time, went over Marshall’s history, took some quick measurements, gave me a price and different payment options. He was friendly and not a “pushy salesman” (was expecting “sign right now and we’ll take off ‘X’ amount” as other companies do). Honestly this sold me on Marshall. The next guy came to do final measurements- he too was right on time, friendly and quick. The installer & windows showed up on time on the scheduled day. He cleaned up everything at the end of the day. Again, GREAT company to deal with. You can’t go wrong with Marshall!!!
Kim Greene
Foxboro, MAThe siding and window work done at our home, turned out beautiful. It was a very large job for my husband and I to consider having done, from the start, but we are pleased we did. The new windows will certainly help with our heat costs and the new siding is not only a face lift for the house, but a needed upgrade to the exterior. The team was accommodating, hardworking, polite, kept work area clean at end of day and worked quality with speed on the project.
Malerie Emswiler
Cumberland, RIAfter researching and receiving quotes from several companies, we chose to go with Marshall for our replacement of 26 windows and 1 door. In short, we were very impressed and would recommend them to anyone. Even our painter noted that the way the windows looked (even before the trim was painted) shows that the team who installed was detail-oriented and did the job right.
Julie Walsh
Warwick, RIWe had Marshall put siding, 2 new windows and 2 storm doors on our house last week. The crew of 4 showed up before 7 and worked until 5:30 everyday. I was so impressed with the work crew! They worked so well together, were pleasant, respectful and incredibly neat. They went above and beyond to make my house look great. Including cleaning the gutters, awning, ordering new downspouts and replaced the moulding around my new window. This process with Marshall has been seamless from our first conversation with Adam. They even started within the estimated time frame. Five days later my house looks amazing! If you want your house done correctly you need to hire Marshall!
Christina Polverino
Riverside, RIWe recently had all new replacement windows installed by Marshall Building. We are extremely satisfied with their service, the new windows and the professionalism shown by the entire company. John Marshall came out originally to price the job. He is definitely the reason we went with Marshall Building for this job. He was so courteous, friendly, knowledgeable and easy to work with. He was patient and willing to work with us. This made a huge difference and made the whole process seamless and stress free! Thank you, John and the entire team at Marshall Building & Remodeling. We love our new windows, such a difference! You guys are great!!
Stacey Carvalho
Rehoboth, MAI couldn’t take another window salesperson. The major difference was with how Andy Marshall came to my home – friendly, energetic, as if he was stopping by to say ‘hello’ – professional with a charismatic way about his personality, listening and not overpowering the conversation.
WPRO’s Matt Allen
Warren, RIMy parents were blown away that they didn’t have to put any money down for their vinyl siding job. Years later, I’m blown away by how beautiful it still looks!
Jay Midwood
Warwick, RII am the 4th generation in my family to use Marshall Building & Remodeling. You will not find a more personable, knowledgeable and cost friendly professional group than the Marshall team.
Peter Radin
Barrington, RIExcellent company! I had them replace windows on the entire house. The quality of the work was perfect and a very competitive price. The installer was extremely professional and super nice. I would recommend this company to everyone!!!
Candace Isherwood
North Dartmouth, MAI had all of the windows in my home replaced earlier this year and installed by Marshalls. I couldn’t be happier with the result. They were courteous, on time and knew their stuff. The install was fast. I couldn’t tell they had been there when finished, cleanup was fantastic. Dave spent some time with me going over not just window selection but also patiently answered all of my numerous questions. I don’t hesitate in recommending this company to anyone in need of new, quality windows, I’d do it all over again with this company.
Tony Moniz
Middletown, RII had all the windows and the front door and sliding door replaced in my house from Andy and Bob and Sean and his crew did an amazing job. I would recommend them to anyone. Top notch work. Very clean and professional. I would hire them again in a heart beat. Extremely satisfied.
Rebecca Gibbons
Berkley, MAHad a great experience with Marshall building & Remodeling. From the first meeting with TJ to the final product they were very thorough. I guess the best recommendation I could give is that I would use them again, a lot of contractors you can’t say that about.
Richard Pearson
Cumberland, RIThe entire experience with Marshall was top notch! From the initial meeting, to measurements and then the install everything was done in a personable and professional matter. The windows look great and were installed in a very timely fashion. I can’t recommend them enough!
Dave Iacovelli
Charlestown, RIIf anyone who wants to hire a contractor who answers or returns calls Marshall B&R is the one… My wife and I couldn’t be happier… I would highly recommend Marshall B&R!
Katie Santos
East Providence, RIFrom the beginning of working with Marshall, we never felt as though we were just another customer. We felt valued and important.
Art Bouchard
Attleboro, MABefore selecting Marshall, I obtained a number of estimates from national competitors as well as some local building supply outlets. Marshall was almost half the price of their competition. Additionally, the triple-pane windows we purchased were at a lower cost than was quoted from other contractors for double-pane units manufactured by the same window company. The Marshalls definitely try to get the best prices for their customers.
Toni Motta
Cumberland, RITom, your recommendations for materials, design and color were all top quality choices. Shawn and his crew did a beautiful job with the carpentry and attention to detail. You and everyone from your company (including your office manager, Judy) were a pleasure to work with and all were attentive to being sure that I was 100% satisfied.